Wednesday, May 29, 2013

More changes to Google Voice.

It seems that Google Voice has rolled out some new changes that are impacting some of our users.

For users who have a separate Google Voice account for use with GvGateway nothing has changed. In this case one Google Voice account sends the text messages and another (the users primary) Google Voice account receives the messages, everything is still working just as it always has. 

Users who have used there primary Google Voice account with GvGateway have always had the issue of messages show up twice in there Google Voice inbox. The first was the sent message and the second was the received message. Google has recently rolled out a change so that if you text yourself using Google Voice the message never shows up in your inbox. If you look in the history folder the message is there but it never gets to the inbox. The result is users who configured the GvGateway service this way are not seeing there messages show up in the inbox. 

We are investigating ways to address this and will update users as soon as we have news.

Friday, January 18, 2013

Google rolled out some API changes last night that keep the services from sending messages ealier today. We have implemented the changes required to get everything back up and running and things are back to normal.