We had 2 problems with GvGateway.net over the weekend that resulted in a service outage and delays in delivering messages. The first was caused by a huge influx of thousands of messages in a very short time. This resulted in delays in getting SMS messages late last week and over the weekend. The second issue was an ISP problem that impacted the internet connectivity of our server and caused a service outage on Saturday afternoon and Sunday.
Both issues have now been resolved and GvGateway.net is back to processing emails and generating SMS messages nearly instantly. Steps are being taken to prevent these types of issues in the future.
Please send us your feedback on our GvGateway.net Beta at GvGatewayBeta@gmail.com or post your comments here.
Monday, April 11, 2011
Friday, April 1, 2011
GvGateway.net Beta Status Update
The GvGateway.net site continues to add users and is running well. One minor issue has been addressed that caused problems when too email messages arrived simultaneously but other than this things have been running great.
Updated signup, account login, account editing and activation code is being completed and tested. Expect this to been rolled out in a couple of weeks. It will make for easier signed and allow the ability to readily update account information.
Updated signup, account login, account editing and activation code is being completed and tested. Expect this to been rolled out in a couple of weeks. It will make for easier signed and allow the ability to readily update account information.
Saturday, March 12, 2011
GvGateway.net Beta Update
The latest problem that was discovered is that some messages with empty bodies where failing to be forwarded as text messages. This has now been fixed and the site is running smoothly.
Anyone having issues please email us or post your issues here.
Anyone having issues please email us or post your issues here.
Wednesday, March 9, 2011
GVGateway.net Updates
We have found that some users have been having problems completing the signup and activation process. Our QA testing has found that accounts with single and double quotes (and perhaps some other special characters as well) in their passwords may have trouble and be told their login credentials and password do not match.
We now believe that these issues have been successfully addressed and hope that potential users who initially encountered signup issue will try again.
Any users having issues with signup or trouble with emails that don't show up as SMS messages, please email GVGatewayBeta@gmail.com or post here and we will help diagnose and fix the issues as quickly as possible.
Thanks again for using GVGateway.net
We now believe that these issues have been successfully addressed and hope that potential users who initially encountered signup issue will try again.
Any users having issues with signup or trouble with emails that don't show up as SMS messages, please email GVGatewayBeta@gmail.com or post here and we will help diagnose and fix the issues as quickly as possible.
Thanks again for using GVGateway.net
Friday, March 4, 2011
GVGateway.net Update
The GVGateway.net Beta community has continued to grow and the site is running smoothly with no new bugs discovered.
We am still seeing some new users adding 1, +1, ( ) and dashes to the phone number portion of the email addresses used to email GVGateawy.net. The code was updated tonight to accept:
+1-800-555-1212@GVGateway.net
We am still seeing some new users adding 1, +1, ( ) and dashes to the phone number portion of the email addresses used to email GVGateawy.net. The code was updated tonight to accept:
+1-800-555-1212@GVGateway.net
+1(800)555-1212@GVGateway.net
(800)555-1212@GVGateway.net
800.555.1212@gvgateway.net
and various other similar formats in addition to the actually intended
8005551212@gvgateway.net
format. This should minimize the frustration of new users who signup and never get there text messages because of incorrectly formated email addresses.
Thanks for testing GVGateway.net and keep sending feedback
Sunday, February 27, 2011
GVGateway.net Beta Update
After a few early issues the GVGateway.net site seems to be running well and messages appear to be flowing.
Having noticed that a number of the bounced emails that were rejected had a leading 1 prefixed to the 10 digit phone number, I have modified the scripts to allow either 10 digit phone number or an 11 digit number with a leading 1. This will match what other email gateway sites for many carriers do and result in fewer rejected emails.
Having noticed that a number of the bounced emails that were rejected had a leading 1 prefixed to the 10 digit phone number, I have modified the scripts to allow either 10 digit phone number or an 11 digit number with a leading 1. This will match what other email gateway sites for many carriers do and result in fewer rejected emails.
Friday, February 25, 2011
GVGateway.net FAQ page added
A Frequently Asked Questions page has been added to the site to address common user questions. There is a link at the bottom of the main GVGateway.net page or you can access it from the following like:
http://gvgateway.net/faq.htm
http://gvgateway.net/faq.htm
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